Shop Policies and FAQ

 

How long does it take to receive my order? All prints are made to order so please allow 2-3 weeks to receive your purchase. International orders will take longer. Please note, due to COVID, orders that include frames may take longer.

What is your return/exchange policy? Unfortunately we cannot accept returns or exchanges as orders are printed and framed just for you. If you have a question about sizing or quality, please reach out to us, we’re happy to help.

Do you offer more sizes and framing options than those listed? Absolutely! If you’re looking for a specific style/color frame or a custom size print, please reach out to us for a quote.

Where can I find more information about your framing and printing? Please visit our Product Details page!

Do you ship internationally? Sure thing! Shipping is free for orders in the 48 contiguous United States and the District of Columbia. We offer shipping to Hawaii, Alaska, Canada, and Mexico for $15.

I see a post on @stellalunastudio that I’d like printed, can you do it? Usually yes! Reach out to us with the post you’re interested in and we’ll let you know if it’s possible. Pricing will be the same as other prints on our site.

Do you offer wholesale pricing? We absolutely do! Send us a message and we’ll provide information about our wholesale pricing structure.